Refund Policy

Thank you for choosing our services. Please read this Refund Policy carefully before making a booking.

---

1. Nature of Services

All products and services offered on our website are tourism and experience-based activities, including tours, excursions, and attractions. These services are time-specific and non-physical, and therefore are not eligible for traditional returns.

---

2. No Refund Policy

All confirmed bookings are non-refundable.

Refunds will not be provided for:

• No-shows

• Late arrivals

• Missed activities

• Personal schedule changes

• Weather conditions (unless the activity is officially cancelled by the operator)

---

3. Rescheduling Policy

• Requests to reschedule must be made at least 24 hours before the scheduled activity.

• Rescheduling is subject to availability and operational feasibility.

• Approval is at the discretion of the service provider.

---

4. Operator-Initiated Cancellation

In the event an activity is cancelled by us due to safety, weather, or operational reasons, guests will be offered:

• A full refund, or

• An alternative date, subject to availability.

---

5. Acceptance of Terms

By making a booking through our website, you acknowledge that you have read, understood, and agreed to this Refund Policy.